Frequently Asked Questions
My Booking
You may make changes before the booking system closes on 10 December. Thereafter no further bookings or changes will be possible.
Go to the Check my Booking page
We respect our participants' privacy, and personal information provided will be strictly managed in terms of the POPI Act. We will send participants communications about the Conference and Exhibition, as well as news and information about other events, products and services. Participants' data will be stored on the SAACHS database system and its backups.
We cannot host this event without the financial support of our attendees and exhibitors. If they ask, participant contact information will be provided to paid participants. Name badges at the conference will also include a QR code with the participant's details. We will never sell participant details to any other company.
Participants may opt-out from receiving our communications, and change or delete their information at any time.
There is a 100% cancellation fee from 30 days before the event. You may transfer your booking to someone else at no cost.
Arrival and Conference Registration
Proceed directly to the Conference Centre.
Hotels
Choose a package that includes hotel accommodation, or make your own hotel bookings.
If you select a package that includes accommodation note that rooms are allocated on payment. There are limited rooms available and rooms are allocated on a first paid basis. We will move you to a different hotel if your choice is not available. If no rooms are available we will let you know so that you can make your own plans.
Airport Transfers and transport
Please make your own way to the Hotel and Conference Centre.
Dress code and dinner theme
Dress is business casual, although some delegates may choose to dress more formally.
Tuesday 8 January: Boardwalk Hotel Terrace
If you're arriving early on Tuesday join us for a casual dinner from 18h30 at the Boardwalk Hotel Terrace.
Wednesday 9 January: Casual dinner.
Join us at the Boardwalk Hotel Pool Deck. Dinner theme is Nautical - dress in white and blue and red.
Thursday 10 January: Elegant Gala Dinner.
Gala Dinner in the Tsitsikama Room at the Boardwalk Hotel. Theme is 'Mysterious': Dress elegant and mysterious
Name badges
Please speak to the Conference Organising Team.
You may share your badge but only one person will be allowed into the venue at any time.
Food
The registration form has provision to specify your requirements. The event will provide Halaal-friendly, Vegetarian, Kosher-friendly and Hindu meals for lunches and dinners if requested when you register.
Payment
Bookings will be cancelled if payment is not received, but cancellation penalties and fees will still apply. Delegates and exhibitors will not be allowed into the venue if there are outstanding payments.
Other
Unfortunately not. Access control is strictly managed and all delegates and exhibitors must be registered and have a name badge to get access to the conference and exhibition.
If you cannot find what you're looking for by browsing this site or email our organisers at hello@saachs.org.za